Booking conditions

Bookings are only confirmed once Credit Card or Cash/EFT deposit has been received in the amount of 50% of the total booking value. Once this has been done it is agreed that the conditions of the cancellation policy have been accepted. Final payment of the remaining 50% of the total booking value is due in our bank account no less than 30 days prior to arrival date to avoid cancellation. Credit Card guaranteed bookings will be charged automatically, bookings via Cash/EFT should forward proof of payment prior to due date.

Cancellation charges are levied under the following conditions:

• Cancellations made more than 30 days prior to arrival date will forfeit the full amount of the deposit.
• Cancellations made between 1 and 30 days prior to arrival will forfeit the total booking value.
• No-shows will be levied at 100% of the total booking value.

Cancellations are only accepted in writing (e-mail or fax). We recommend that all travellers take out cancellation insurance. We will be pleased to render an invoice to your insurers in the event of a claim. We always confirm cancellations in writing.  Please demand written acknowledgement that we have accepted your cancellation. This is the only proof of cancellation we will accept.

Eff. 01 March 2009. Subject to change without notice. / 12Mar09